Your privacy is dadu44's priority. We understand that when you register and use our platform, you trust us with valuable personal information — and we do not take that trust lightly. This Privacy Policy is written in plain language — not filled with confusing legal jargon — so you truly understand what happens with your data.
This policy applies to all information collected through the dadu44 website, the dadu44 mobile app, and all related services. Please read this document before registering. If any section is unclear, our support team is ready to help clarify.
01 Introduction & Scope of This Policy
Dadu44 is the data controller for all personal information collected through our platform. As a responsible data controller, we fully comply with the provisions of the Personal Data Protection Act 2010 (PDPA) of Malaysia and any other applicable privacy laws.
This policy outlines:
- The types of personal data we collect from you;
- How and why we use that data;
- Parties that may share data with us;
- Security measures we take to protect your data;
- Your rights regarding your personal data; and
- How you can contact us for privacy-related inquiries.
This policy applies to all individuals who use dadu44's services, including registered members, users who browse our website without registering, and anyone who interacts with our platform through any channel.
02 Personal Data We Collect
Dadu44 only collects data that is strictly necessary to provide our services safely and efficiently. Below is a summary of the types of data we collect and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, ID card number, selfie photo | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, notification delivery |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Gaming Data | Betting history, wins, account balance | Account management, legal compliance |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection, platform improvement |
| Usage Data | Pages visited, session duration, clicks and interactions | Analytics, user experience improvement |
We never collect sensitive data such as medical information, religious beliefs, or political views. All data is collected either directly from you during registration and platform use, or automatically through standard tracking technologies.
03 How We Use Your Data
The personal data we collect is used solely for legitimate, stated purposes. dadu44 uses your data for the following:
- Account management — Creating, maintaining, and securing your dadu44 account;
- Transaction processing — Processing all deposits, withdrawals, and other financial activities safely and accurately;
- Identity verification (KYC) — Verifying your age and identity in accordance with legal requirements and anti-money laundering (AML) regulations;
- Customer support — Responding to enquiries, resolving complaints, and providing technical support;
- Marketing communications — Sending promotional information, bonuses, and platform updates (subject to your consent);
- Security and fraud prevention — Detecting and investigating suspicious activity or violations of our terms of use;
- Legal compliance — Fulfilling our obligations under Malaysian law and applicable regulatory requirements;
- Platform improvements — Analysing usage patterns to improve platform functionality, design, and overall user experience.
Dadu44 will not use your data for any other purpose without obtaining your prior consent. Every data use purpose has a clear legal basis — whether grounded in a contractual agreement, a legal obligation, a legitimate interest, or your explicitly given consent.
04 Data Sharing & Disclosure
Dadu44 never sell your personal data with any third party. However, in the course of operating our platform, there are certain situations where your data may be shared with trusted parties:
- Payment service providers — Payment gateway providers, banks, and eWallet services that process your transactions. They only receive the data necessary to process the relevant payment;
- Game software providers — Companies that supply casino, Slots, and Sports Betting games to the dadu44 platform. Data shared is minimal and governed by strict confidentiality agreements;
- Cloud and technical service providers — Companies that manage our server infrastructure, cybersecurity, and data analytics;
- Competent authorities — Law enforcement agencies, regulatory bodies, or courts when we are legally required to do so.
All third parties who receive your data are bound by strict data protection agreements and are not permitted to use that data for any purpose other than what has been specified. dadu44 takes responsibility for ensuring all our service partners uphold the same high data protection standards.
05 Data Security & Protection Measures
Protecting your personal data is our top priority. dadu44 continuously invests in cutting-edge security infrastructure to keep your information safe at all times. Our key security measures include:
- 256-bit SSL/TLS Encryption — All data transmitted between your device and dadu44 servers is encrypted using the latest industry-standard encryption protocols;
- Data encryption at rest — Sensitive data such as banking information and identity documents are encrypted when stored in our database;
- Two-factor authentication (2FA) — An additional security layer for all account logins and high-value transactions;
- 24/7 Security Monitoring — Automated monitoring systems that detect and block any suspicious access attempts in real time;
- Regular security audits — Penetration testing and security audits are conducted regularly by independent security specialists;
- Strict access control — Only staff who genuinely require access to specific data to carry out their duties are permitted to do so.
While we take all reasonable precautions, no security system in the world can be guaranteed one hundred percent. We therefore encourage you to play an active role in protecting your account by using a strong password and never sharing your login credentials with anyone.
06 Cookies, Tracking & Analytics Technology
The dadu44 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies — Required for core platform functions such as Login, game sessions, and security. These cookies cannot be disabled;
- Functional Cookies — Remembering your preferences such as language, theme, and display settings for your convenience;
- Analytics Cookies — Helping us understand how users interact with the platform for improvement purposes. Data is collected anonymously;
- Security Cookies — Helping to detect fraudulent activity and ensuring the security of your session.
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect platform functionality. Important note: dadu44 does not use third-party cookies for targeted advertising.
07 Your Rights Regarding Personal Data
As a dadu44 member based in Malaysia, you have rights protected under the Personal Data Protection Act 2010 (PDPA). We fully respect all of these rights:
Right to Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete data.
Right to Erasure
You may request the deletion of your data, subject to our legal obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes.
Right to Portability
You have the right to receive your data in a structured, machine-readable format.
Right to Restrict Processing
You may request that we restrict the processing of your data in certain circumstances.
To exercise any of the above rights, contact the dadu44 Privacy team via live chat or our support email. We will process your request within the required timeframe. In some cases, we may need to verify your identity before processing the request.
08 Data Retention & Deletion
Dadu44 only retains your personal data for as long as it is needed for the stated purpose or as required by law. Retention periods vary depending on the type of data:
- Active account data — Retained for as long as your account remains active and in use;
- Financial transaction records — Retained for a minimum of 7 years in line with Malaysia's financial regulations and AML compliance requirements;
- KYC and identity verification records — Retained for a minimum of 5 years after account closure;
- Customer support communication logs — Retained for 3 years for reference and dispute resolution purposes;
- Analytics data — Stored in anonymised form after 2 years.
When data is no longer required and the mandatory retention period has expired, dadu44 will securely delete or destroy that data using methods that ensure it cannot be recovered or misused.
09 Changes to This Privacy Policy
Dadu44 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Whenever changes are made, we will:
- Updating the "Last Updated" date at the top of this document;
- Posting a notice on the platform's home page for a reasonable period;
- Sending email notifications to registered members for significant changes.
Continued use of the dadu44 platform after any Privacy Policy changes take effect constitutes your acceptance of the latest version of this policy. If you disagree with any changes, you should stop using our platform and may request account closure.
We encourage you to review this page regularly, at least once every three months, to ensure you are always informed about how we protect your information.
10 Contact Us for Privacy Inquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dadu44 handles your personal data, please do not hesitate to contact us. The dadu44 Privacy Team is ready to assist you.
You can reach us via:
- Live Chat — Available 24/7 directly on the dadu44 platform for immediate feedback;
- Support email — [email protected] (response within 1–3 business days);
- FAQ Page — Visit FAQ page us for answers to frequently asked questions.
When contacting us regarding privacy, please clearly state the nature of your request (e.g., data access, correction, or complaint) along with your account details so we can assist you promptly and accurately.
If you believe dadu44 has failed to meet our privacy obligations, you have the right to file a complaint with the Personal Data Protection Department (PDPD) of Malaysia or the relevant regulatory authority.